Terms and Conditions
Welcome to the websites and online services owned, operated or provided by the Conseil des arts de Montréal (hereafter the “CAM” or “we”). These Terms of Use govern your use of all websites, applications and online services made available by the CAM (the “services”). This document was updated on September 1, 2026.
General Terms
By using our online services, you agree to be bound by these terms. Please note that we may modify our Terms of Use from time to time. You should therefore review them regularly. We will notify you of any changes by posting a revised version of the Terms on our online services. Your continued use of the services after the revised Terms are posted shall be deemed your acceptance of the new Terms of Use.
Other Terms and Conditions
By using our online services, you agree to be bound by these terms. Please note that we may modify our Terms of Use from time to time. You should therefore review them regularly. We will notify you of any changes by posting a revised version of the Terms on our online services. Your continued use of the services after the revised Terms are posted shall be deemed your acceptance of the new Terms of Use.
Reservations
Some of our services allow you to make online reservations, such as to attend events organized by the CAM or to reserve a studio at the Maison du Conseil. The reservation terms and conditions for these services are set forth on the websites of the services in question or on the websites of our service providers.
If we believe that the reservation you have made violates a law or any of our Terms of Use, we reserve the right to cancel your reservation.
Reservations
Some of our services allow you to make online reservations, such as to attend events organized by the CAM or to reserve a studio at the Maison du Conseil. The reservation terms and conditions for these services are set forth on the websites of the services in question or on the websites of our service providers.
If we believe that the reservation you have made violates a law or any of our Terms of Use, we reserve the right to cancel your reservation.
Payment
Some of our services allow you to make online payments, such as to rent a studio at the Maison du Conseil or to make an online donation. The payment terms applicable to these services are set forth on the websites of the services in question or on the websites of our service providers. When you provide us with your payment information, you authorize us to charge the amount due to the payment method you selected from the available options, and you represent and warrant that you are authorized to use that payment method.
If we believe that your payment violates a law or any of our Terms of Use, we reserve the right to cancel your transaction.
Voting and Polls
Some of our services allow you to express your opinion through voting and surveys. The specific terms and conditions for these services are set forth on the websites of the services in question or on the websites of our service providers.
If we believe that your participation in a vote or one of our surveys violates a law or any of our Terms of Use, we reserve the right to cancel your participation.
Email and Other Electronic Messages
From time to time, we may send you newsletters and other promotional e-mails or electronic messages. You can unsubscribe from these e-mails using the unsubscribe process included in every message.
Please note that we may also send you transactional or operational messages related to your use of one of our online services. These messages are sent to you automatically. Their purpose is to confirm the action or transaction you have just completed through one of our services (e.g., booking a studio). In most cases, you cannot unsubscribe from these messages unless you stop using our services. To find out about the options available to you to limit or suspend these messages, please contact the CAM at the following e-mail address: artsmontreal@montreal.ca.
Technological Tools and Usage Analysis
The CAM may use technological tools to analyze use of its online services in order to improve their performance, security and accessibility as well as the user experience.
Information Requested During Registration or Login
We may ask you to register to access or use some of our services, and you may have to log in to access these services afterward. From time to time, we may ask you to reset or update your password or the information associated with your profile.
We may also ask you to provide additional information when you register or log in to one of our online services. This information is requested for various reasons: to reset your password, verify your eligibility for one of our services, process a payment, etc. You agree to provide us with accurate and complete information and to update it whenever it changes.
Please note that you have the right to refuse to provide us with any information. However, in most cases, this information is mandatory to create your account or use our services. To find out what options are available to you if you refuse to provide the requested information, contact the CAM at the following e-mail address: artsmontreal@montreal.ca.
Account Maintenance and Security
Your username and password are your “access codes.” They are confidential. You accept full responsibility for their security as well as for any access to one of our services through your account.
Furthermore, you agree to take all reasonable measures to prevent the loss, disclosure, modification or unauthorized use of your access codes. If you suspect or discover that any unauthorized collection, use, disclosure or destruction of information associated with your account has occurred, you agree to notify us immediately. This notification must be sent to the following e-mail address: artsmontreal@montreal.ca.
Suspension or Termination of Accounts
We reserve the right to suspend or terminate your account if you fail to comply with these Terms and Conditions or other terms of access to our Services. Your account may be suspended or terminated by our service providers. The CAM will attempt to notify you of any suspension or cancellation of your account. However, in certain circumstances, the CAM or its service providers may suspend or terminate your account without notice.
Acceptable Use of our Services
You agree not to use our online services for any unlawful purpose or for any other purpose prohibited under this provision. You agree not to use the site for the following purposes:
- Harass, abuse or threaten others, or otherwise violate the rights of any person
- Violate the intellectual property rights of the CAM or a third party
- Upload or transmit computer viruses or any other software that could damage the property of the CAM or others
- Reverse-engineer or disassemble any code or software on our services or any of our services
- Violate or attempt to violate the security of our services through unauthorized access, bypassing encryption or any other security measures, data exploitation or interference with any host, user or network
- Commit fraud
- Create or participate in gambling, lottery or illegal pyramid scheme activities
- Use our services to send spam or bulk commercial e-mails
- Post or distribute obscene or defamatory material
- Post or distribute any material that incites violence, hatred or discrimination
- Illegally collect information about users of our services, including collecting e-mail addresses or personal information
- Use the CAM’s services for the purpose of developing, training, providing input to or improving an artificial intelligence system, a machine learning system or any similar technology, or for building databases, without the CAM’s prior written authorization
- Use the CAM’s services to produce or disseminate misleading content, artificially generated content intended to impersonate a person, or any other form of content likely to mislead the public
- Use automated means to gain unauthorized access to the CAM’s services, content or data
- Automatically collect, extract, reproduce or index a substantial portion of the content, data or metadata accessible through the CAM’s services, including through web crawlers, automated scripts or similar technologies, without prior authorization
User-Generated Content
You are responsible for all content (comments, photographs, audio and video recordings, etc.) that you submit to us through our online services, including our social media accounts. For example, it is your responsibility to ensure that you do not submit content that could:
- be recognized as false, inaccurate or misleading
- infringe a third party’s copyright, patent, trademark, trade secret or property rights, or any other right of publicity or right to privacy
- violate any law, statute, order or regulation
- be, or could reasonably be considered to be, inaccurate, abusive, vulgar, indecent, defamatory, hateful, religiously biased or offensive, threatening or harassing by any person, company or partnership
- be considered advertising, unsolicited e-mail, spam, a chain letter or any other form of solicitation
- contain a computer virus or worm, or any other potentially harmful computer program or file
- contain false or misleading information presented as authentic or verified
- constitute identity theft, a deceptive impersonation or synthetic or AI-generated content intended to make it appear that a person has made statements or taken actions that they did not actually make or take
We may refuse or remove shared content if it violates these terms. However, this does not mean that we are obligated to monitor the content posted by users of our online services. In other words, you agree that we are not responsible for such content, nor for any resulting loss or damages.
Acceptable Use of our Services
You agree not to use our online services for any unlawful purpose or for any other purpose prohibited under this provision. You agree not to use the site for the following purposes:
- Harass, abuse or threaten others, or otherwise violate the rights of any person
- Violate the intellectual property rights of the CAM or a third party
- Upload or transmit computer viruses or any other software that could damage the property of the CAM or others
- Reverse-engineer or disassemble any code or software on our services or any of our services
- Violate or attempt to violate the security of our services through unauthorized access, bypassing encryption or any other security measures, data exploitation or interference with any host, user or network
- Commit fraud
- Create or participate in gambling, lottery or illegal pyramid scheme activities
- Use our services to send spam or bulk commercial e-mails
- Post or distribute obscene or defamatory material
- Post or distribute any material that incites violence, hatred or discrimination
- Illegally collect information about users of our services, including collecting e-mail addresses or personal information
- Use the CAM’s services for the purpose of developing, training, providing input to or improving an artificial intelligence system, a machine learning system or any similar technology, or for building databases, without the CAM’s prior written authorization
- Use the CAM’s services to produce or disseminate misleading content, artificially generated content intended to impersonate a person, or any other form of content likely to mislead the public
- Use automated means to gain unauthorized access to the CAM’s services, content or data
- Automatically collect, extract, reproduce or index a substantial portion of the content, data or metadata accessible through the CAM’s services, including through web crawlers, automated scripts or similar technologies, without prior authorization
Intellectual property
All elements comprising our services, including, but not limited to, design, information, text, images, graphics, sounds, music, videos, interfaces and the arrangement and layout thereof, are the exclusive property of the CAM or its licensors.
Copyright legislation protects all service-related content. Modifying any content you have downloaded, copied or printed from our online services does not grant you any rights to their content.
Using the CAM logo
Artists, artists’ collectives and arts organizations that are required to publicly acknowledge the Conseil’s contribution to their projects and activities can find the CAM logo and specifications for its use at the following address: https://www.artsmontreal.org/en/logos-and-visibility-standards/.
Users agree not to copy, download, share, transmit, modify, display, or publish the CAM logo for any other purpose than to fulfill their obligation to publicly acknowledge the Conseil’s support for their projects and activities.
Unless otherwise specified, any other use of the CAM logo is prohibited without the prior written consent of the Conseil des arts de Montréal.
Legal Framework
The Terms and Conditions and any other legal notices posted on our Services constitute your entire agreement with CAM regarding use of its Services.
Severability
In the event that any of the provisions set out in the site Terms and Conditions are unlawful, void, or unenforceable for any reason, the provision shall be deemed severable from the site Terms and Conditions and shall not affect the validity or enforceability of the remaining provisions.
Governing Law
The use of our services is governed by the laws and courts of the Province of Québec and by the applicable laws of Canada. Disputes between you and the CAM, or any other person related thereto, shall be resolved before the courts of Québec sitting in the city of Montréal.
Recourse Against the CAM
You waive any and all claims or recourse against the CAM arising directly or indirectly from the use of our online services. You also agree to indemnify and hold harmless the CAM and its employees, representatives and agents against any claim, demand, recourse or lawsuit brought against it by individuals or groups as a result of your use of the site.
Questions or inquiries
